Are you facing issues with your deposits? Do you want to contact OctaFX customer support but don’t know how?
If you are facing issues with your deposits, withdrawals, or anything else? Don’t worry. This guide will give you an easy to understand step by step guide. So keep reading the article till the end. With all that being said, let’s see how you can contact OctaFX Customer Support from India.
How to Contact OctaFX Customer Support From India?
Often people need help with their OctaFX copy trading account. In addition, the problem may related to it’s other features such as CFD trading, indices trading and commodity trading. These issues can be technical or trading related. You can get in trouble if you don’t know what to do in such situations. On the other hand, if you know what to do, then the process is straightforward. I have mentioned all the essential information to contact their support below.
Step 1 – Visit the official site. The first thing you need to do is open the official OctaFX site. You can do this on your pc or mobile.
Step 2 – From here click on the contact icon from the bottom right corner. This will open live chat. Moreover, you will see a box named, type your message here. Fill in all the things that you need help with.
Step 3 – After this, a bot will chat with you till it finds a representative. Once it finds a representative, you will be able to contact them. It can take some time. However, the time depends on the queue. If representatives are free, you will be able to contact them quickly.
That’s all about contacting OctaFX. Moreover, if you want to know more about it or you are curious if OctaFX is good or bad, you should read its detailed review.
Contact Through the App
If you want to contact OctaFX support through their application, you can do that too. The process through the application is even more straightforward. I have mentioned the steps below.
Step 1 – The first thing you need to do is open the OctaFX mobile application. From here, click the menu button at the top left corner. After opening the menu, select start live chat from the bottom.
Step 2 – Now you will see a chat box. Simply type hi here and send. You will get a “how may I assist you tab. ” Now type your concern here, and the bot will find a representative for you. In addition, it will also show you how many assistants are busy at the moment.
Step 3 – Now, type your desired language. If you want to speak in Hindi or another regional language, contact them from Monday to Friday. Otherwise, you may not get to talk in your preferred language.
That’s it. I hope the OctaFX support staff will address all your queries and they will solve your issues.
I hope this guide helped you with your issues. If you sooner or later get in trouble like this or any other issues which are not mentioned here. For instance, commodity trading, CFD trading or indices trading. I would recommend you don’t get overwhelmed. Just Follow these above-given steps, and you will be able to solve your issues.